Privacy Policy
PRIVACY POLICY
iHeal Wellness Center
The Hormone Reset Method
Last Updated: October 7, 2026
iHeal Wellness Center ("iHeal Wellness Center," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we may collect, use, disclose, and safeguard information when you use The Hormone Reset Method mobile application, visit our website, purchase products or services, participate in our programs, or otherwise interact with us.
By using our website, mobile application, products, or services, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect information such as:
Personal Information
This may include your name, email address, telephone number, mailing or shipping address, account information, and other information you voluntarily provide.
Program and Wellness Information
When you participate in The Hormone Reset Method, you may voluntarily provide information related to your wellness goals, lifestyle, nutrition, sleep, energy, stress, symptoms, habits, Hormone Type questionnaire responses, program progress, or similar wellness information.
This information is used to support your participation in the program and provide relevant educational and wellness resources.
Purchase and Transaction Information
When you purchase supplements, programs, consultations, or other products or services, we may collect information necessary to process and fulfill your transaction.
Payment information may be processed by third-party payment providers. We may not directly store complete payment card information when transactions are processed by those providers.
App and Website Usage Information
Certain information may be collected automatically when you use our website or app, including device type, operating system, IP address, browser type, app interactions, pages or features viewed, access times, and diagnostic information.
Information From Third Parties
We may receive information from service providers that help us operate our website, mobile application, payment processing, communications, analytics, product fulfillment, or other business functions.
2. HOW WE USE YOUR INFORMATION
We may use information we collect to:
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Create and manage your account
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Provide access to The Hormone Reset Method
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Deliver weekly educational recordings and program resources
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Personalize your program experience where applicable
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Provide Hormone Type and wellness education
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Process purchases and payments
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Fulfill and ship supplement orders
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Provide customer support
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Schedule or manage consultations and program sessions
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Communicate important account or program information
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Send reminders, updates, or notifications when permitted
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Improve our website, application, programs, products, and services
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Understand how users interact with our services
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Detect fraud, security concerns, or misuse
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Maintain appropriate business records
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Comply with applicable laws and legal obligations
Marketing communications may be sent where permitted by law. You may unsubscribe from marketing emails at any time using the unsubscribe option provided in those communications.
3. WELLNESS AND HEALTH-RELATED INFORMATION
The Hormone Reset Method provides wellness education and lifestyle support.
Information you voluntarily provide regarding symptoms, lifestyle, nutrition, wellness goals, or program progress may be used to support your participation in the program.
The Hormone Reset Method app is not intended to provide emergency medical services or replace individualized medical diagnosis or treatment.
Do not use the app to communicate urgent or emergency medical concerns. If you believe you are experiencing a medical emergency, contact emergency services or an appropriate healthcare provider.
4. HOW WE MAY SHARE INFORMATION
We do not sell personal information for money.
We may share information with trusted third parties when reasonably necessary to operate our services, including:
Technology and Hosting Providers
Providers that support our website, mobile application, databases, hosting, communications, and other technology infrastructure.
Payment Processors
Providers that securely process purchases and transactions.
Product Fulfillment and Shipping Providers
Information such as your name, shipping address, and order information may be shared as necessary to fulfill and deliver products.
Analytics and Business Service Providers
We may use service providers to understand app or website performance and improve our services.
Legal Requirements
We may disclose information when required by law, court order, legal process, or when reasonably necessary to protect our rights, users, property, or safety.
Business Transfers
Information may be transferred in connection with a merger, acquisition, restructuring, financing, or sale of some or all of our business assets.
With Your Direction or Consent
We may disclose information when you specifically request or authorize us to do so.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage, maintain shopping-cart functionality, and improve user experience.
Third-party providers may also use technologies necessary to provide analytics, payment processing, or other services.
You may be able to manage cookies through your browser or device settings.
6. MOBILE APPLICATION DATA
When you use The Hormone Reset Method app, certain technical information may be collected automatically to operate, secure, troubleshoot, and improve the application.
Depending on the features you choose to use, the app may also process information you voluntarily enter into your account or program.
We will request device permissions only when necessary for features that require them. You may manage applicable permissions through your device settings.
7. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:
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Request access to certain personal information
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Request correction of inaccurate information
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Request deletion of certain personal information
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Obtain information about how your information is used or disclosed
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Opt out of certain marketing communications
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Request a portable copy of certain information where applicable
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Exercise other privacy rights provided by applicable law
Certain information may need to be retained when required for legal, regulatory, accounting, fraud-prevention, or legitimate business purposes.
To submit a privacy request, contact us using the information provided below.
8. CALIFORNIA PRIVACY RIGHTS
California residents may have additional privacy rights under applicable California law.
Where required, California residents may request information regarding personal information we collect, use, disclose, sell, or share and may request access, correction, or deletion of certain personal information.
We will not discriminate against you for exercising applicable privacy rights.
If our data practices trigger an obligation to provide an opt-out of the sale or sharing of personal information, we will provide the required method for exercising that right.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no website, application, electronic transmission, or information-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
11. CHILDREN'S PRIVACY
The Hormone Reset Method and our related services are intended for adults.
We do not knowingly collect personal information through the app from children under 13. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
The Hormone Reset Method wellness program is intended for individuals 18 years of age or older unless otherwise specifically authorized and appropriately supervised.
12. THIRD-PARTY SERVICES AND LINKS
Our website or application may contain links to third-party websites, services, video platforms, scheduling systems, payment processors, or other resources.
Their privacy practices are governed by their own policies. We are not responsible for the privacy practices or content of independent third-party services.
13. ACCOUNT AND DATA DELETION
If you have an account associated with The Hormone Reset Method app, you may request deletion of your account and associated personal information by contacting us at:
Please use the subject line:
Account Deletion Request
We may need to verify your identity before completing the request. Certain records may be retained when required or permitted by law, including records necessary for legal, financial, fraud-prevention, or regulatory purposes.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When changes are made, the "Last Updated" date at the top of this policy will be revised.
15. CONTACT US
For questions about this Privacy Policy or requests regarding your personal information, please contact:
iHeal Wellness Center
31776 Alvarado Blvd
Union City, CA 94587
Email: info.ihealcenter@gmail.com
Phone: 510-456-8877
Website: The Hormone Reset Doctor
© 2026 iHeal Wellness Center. All rights reserved.